- Require training sessions and manuals
- Are often confusing and complex rather than clear and easy
- Force customers to create accounts and passwords
- Support usually requires filling out a form and wait for a response
- Charge for extra features and services
- Don't offer weekly payments
Your organization keeps
100% of ticket revenue.
You have the option of passing the credit card plus our $1 fee to the customer or you can hide the fees inside the price of the ticket.
Whichever option you choose we will normally send you the revenue from ticket and package sales as well as donations via ACH or Check weekly.
We live up to our promise.
We live up to our promise of being easy for the customer to buy tickets, easy for the box office staff whether paid or volunteers to learn and operate, and easy for the accounting department to access the data they need.
- Your box office learns it in minutes — no manual
- Box office people feel empowered and confident right from the get go
- Customers buy in under a minute, no account needed
- A real person answers when you call
- Free for your organization. Always. No exceptions.
- The option to receive your funds on a weekly basis at no extra costs
"We're not the system that does the most — we're the one that gets used the most."
We don't have a free version and a premium version. All of the features are included in the one version.
Reserved & General Admission
Full seat mapping or flexible general admission — your choice, set up in minutes.
Season Tickets & Flex Passes
Let customers subscribe to your whole season or buy a bundle of tickets to use anytime.
Virtual Box Office
Your staff, whether paid or volunteers can learn the Virtual Box Office in minutes instead of hours.
Checking In
We offer 4 ways to check people in. A printed list, a handheld bluetooth scanner, a scanning app or thru the Virtual Box Office and all 4 are included at no cost.
Donation Processing
Accept donations alongside ticket purchases. No TTTC fee on donations — ever.
Pre-Show Reminders
Every ticket buyer gets an automatic reminder 2 days before. Fewer no-shows.
Virtual Events & Streaming
Host and sell access to livestreamed or on-demand performances through TTTC.
MailChimp Integration
Your audience list syncs automatically so you can market your next show without extra work.
We Set It Up For You
Email us your show details and we build your event. Training included. No charge.
What our organizations say.
From the people who sell tickets to the people who buy them — we go the extra mile for everyone.
"Your customer service is EXCEPTIONAL!"
Rod Kyle
Cool Jazz Forever
"You have made selling our tickets a breeze... amazing!"
Paige Feldhauser
ArtsView Children's Theatre
"WE LOVE TICKETS TO THE CITY AND LOVE YOU TOO!"
Grayce Tune
Arts Fifth Avenue
"I can't ever remember getting such fast, friendly, wonderful customer service!!!"
Brenda W.
Ticket Buyer
"You are the ONLY way to go."
Sharon Montgomery
SASS
"Amazing! Thank you so much. We appreciate everything y'all do and the entire platform is incredible!"
ArtsView Children's Theatre Group
To us you're not an ID,
you're a real person.
Tickets To The City is a family-run business, and when you sign up with us, you become part of our family. We know your name, your organization, and your events — and we treat you that way.
We set up your events
Send us your show details. We build it. You review and launch.
We answer when you call
Real humans. Fast responses. No waiting on a ticket queue.
We know you by name
We've been serving theatres since 2004. We plan to be here in 2044.
Let's see if this is a fit.
No pressure. No sales pitch. Just a quick conversation to show you how it works — and you decide if it's right for your organization.
Free to set up. Free to use. Weekly payments available.